Privacy Policy

Aigle International SA, the party responsible for processing your Data, a limited company with capital of 34,004,000.00 Euros, whose headquarters is located at 17/23 rue Saint-Denis 92100 Boulogne-Billancourt, registered with the Nanterre trade and companies register under number 314 397 712 - INTRACOM VAT No.: FR68 314 397 712 ("we") takes very seriously the privacy of all persons visiting the Aigle online store (the "Website ") and the Aigle physical stores (the "Stores") and generally of any person who discloses his/her Personal Data (as defined above) when contacting our brand.

We will always process your Personal Data  in accordance with laws applicable in France and the European Union regarding the protection of personal data ("Data Protection Act"), including in particular:

 

this privacy policy forms an integral part of our General Terms and Conditions of Sale, which can be viewed by clicking [here].By using the Website,, placing orders, purchasing in Stores, contacting our customer services department or subscribing to our prospect database, you explicitly agree to your Personal Data being used in accordance with this Privacy Policy. This Privacy Policy applies each time that you send your Personal Data and to all processing activities that we may carry out on these.

#1YOUR PERSONAL DATA

The term "Personal Data" refers to any information that directly or indirectly identifies you, such as your surname, first name, address, telephone number, email address, bank details, username, password, cookies, IP address and other information that allows you to be identified and that you make available to us at any time.

#2 COLLECTION OF YOUR PERSONAL DATA

We may collect your Personal Data when:

We also use cookies, as explained in Section 8 below. We will inform you when the collection of certain Personal Data is required for the objectives specified in Section 3 below, it being understood that if you do not provide us with this information, we will not be able to fulfil these objectives.

#3 PROCESSING YOUR PERSONAL DATA

We may be required to process your Personal Data in order to fulfil the following objectives:

The processing purposes numbered 1 to 4 above are in accordance with a legal obligation or a legitimate interest of the Aigle brand, other processing purposes are carried out based on your consent.

#4 NEWSLETTERS

You are able to subscribe to the Aigle Newsletter and choose to receive information on a regular basis regarding offers on the website, in our Stores and/or through our partners.

You can unsubscribe at any time by clicking on the dedicated link located at the bottom of each newsletter or by sending an email to dataprotection@aigle.com.

#5 DISCLOSURE OF YOUR PERSONAL DATA TO THIRD PARTIES

We may need to disclose your Personal Data:

#6 YOUR RIGHTS

In accordance with current legislation, you have a right to access, correct or delete and to limit the processing of your data, a right to oppose, a right to the portability of your data as well as the right to define the guidelines on what will happen to your data after your death; these rights can be exercised by sending an email to dataprotection@aigle.com or sending a letter by post for the attention of - MFIS - AIGLE Service Juridique / Responsable Données Personnelles, to the following address: AIGLE INTERNATIONAL S.A. – SITE D’INGRANDES-SUR-VIENNE, ZI SAINT USTRE - CS 30755 - 86107 CHATELLERAULT CEDEX (FRANCE).

You also have the right to file a complaint with a supervisory body.

#7 DATA SECURITY

We have implemented and guarantee the maintenance of all adapted protective measures, which ensures that our internal processes relating to the security of your Personal Data comply with current regulations. We also make all necessary efforts to ensure that third parties who work with us, under a contract and as service providers, to make this website and its content available to you and to execute your orders (including through our telephone ordering service), ensure the adequate protection of your Personal Data to which they have access. We limit access to your Personal Data to employees who are bound by appropriate confidentiality obligations and who we think are justified in having access to your Personal Data within the context of their assignments and/or to provide you with products and services.

We will take all necessary measures to ensure that your Personal Data are processed securely. More specifically, we will take precautionary measures to protect your Personal Data against theft or abuse, and we will use security procedures to stop any unauthorised access to these Personal Data. All Personal Data that we collect are stored on a server with all security guarantees and are retained for no longer than required to fulfil the objectives outlined in Section 3 above.

#8 COOKIES

When you visit the Website, we may place small pieces of information on your computer which are known as cookies; these are stored by your browser on your hard drive. Cookies help us in different ways. We use cookies to allow us to better arrange the website or information about our products, and to make this information more relevant to your interests or preferences. Cookies allow us to know who has visited what pages and adverts, to determine the frequency of visits to certain pages, to determine the preferred areas of the Website and to generally target the use of the Website.

 

We may use the four following types of cookies:

 

These cookies allow you to browse the Website, use its functions and register your preferences (e.g. add an item to your shopping cart).

 

These cookies allow us to measure how often you visit the Website and your response to products that we offer. They allow us to improve the Website.

 

When you navigate or purchase online, the Website memorises your preferences (e.g. your username, your language or your geographical location). This simplifies, facilitates and personalises your navigation experience.

 

These cookies are used to send out notifications that might interest you. Furthermore, they limit the number of times that you see a notification and help us to assess the efficacy of our advertising campaigns.

 

 

Most browsers automatically accept cookies, but it is not mandatory to do so. By browsing the website, you agree to use these cookies. If you want to deactivate cookies, you will need to change your browser settings, but please note that deactivating cookies may result in your not being able to create an online account or use all functions of the website. Below is some information on how to deactivate cookies for certain web browsers.

 

Firefox:

  1. Click on 'menu'  and select 'Options'

 

  1. Select the Privacy tab.

 

  1. Under the History section, for Storage Rules choose Never save history.

 

  1. Set Accept third-party cookies to Never.

Note: If after browsing on this setting you find that some of your websites are not displayed correctly, an immediate remedy would be to set it to from sites visited, which will authorise cookies from sites that you have already visited.

  1. Click on OK to close the 'Options' window.

https://support.mozilla.org/fr/kb/desactiver-cookies-tiers

 

Internet Explorer:

  1. Click on Tools button, then on Internet Options.
  2. Click on the Privacy tab, then under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, then click OK.

http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies

 

Google Chrome:

 

  1. Click on the Personalise and manage Google Chrome icon in the browser tool bar.
  2. Select Settings.
  3. Click on Advanced settings.
  4. Under the 'Privacy' section, click on Content settings.
  5. In the 'Cookies' section, tick Prohibit sites from storing data.
  6. Click OK.

 

https://support.google.com/chrome/answer/95647?hl=fr

 

 

Safari:

  1. Under the menu bar at the top of the page, click 'Safari ', and then click ' Preferences '.
  2. Select the 'Privacy ' icon.
  3. Next to ' Block all cookies ', tick ' Always '.

 

http://support.apple.com/kb/ht1677?viewlocale=fr_FR&locale=fr_FR

 

Please note that we do not manage the use of cookies by third parties.

#9 LOCATION AND TRANSFER OF YOUR PERSONAL DATA

We store your Personal Data in the European Economic Area ('EEA', namely the 28 member states of the European Union plus Norway, Iceland and Liechtenstein) where the Website servers are located. If we need to transfer and store your Personal Data in a location outside of the EEA, this transfer will take place in accordance with current laws on the protection of personal data.

Certain data that have been collected, in particular data relating to the payment of orders, may be transferred to service providers or sub-contractors in the United States, or in another country that is not recognised by the European Commission as possessing a suitable level of protection. As such, as authorised by applicable regulations, we undertake to only collaborate with companies on the US Privacy Shield list (or an equivalent list for other countries), or to draw up with these companies a cross-border data transfer agreement with contractual clauses similar to those of the European Commission, or to collaborate with companies with Binding Corporate Rules that allow cross-border data transfers. You can find out more information about this and, where appropriate, obtain a copy of cross-border data transfer agreements made with our partners by sending an email to dataprotection@aigle.com.

#10. RETENTION PERIOD OF YOUR PERSONAL DATA

For the processing of personal data relating to the management of e-commerce customers, Store customers and prospects, including in particular the management of customer relations, the management of marketing campaigns, the monitoring of store e-reservations, the management of defective products and the management of packages, we will apply the following retention periods:

Customers' Personal Data: the duration of the contractual relationship plus the duration of legal provisions, i.e. 5 years.

Data relating to non-customer prospects: 3 years from the last active contact with our brand;

Purchase and navigation cookies: 13 months;

Number and expiry date of a bank card: 15 months following the date of debit;

Bank card security code: for the duration of the transaction;

#11. LINKS WITH OTHER WEBSITES

We may offer you links with other websites. However, we will not be held responsible for the content or information collection policies on these websites. If you visit the websites of third parties, we recommend that you check their information collection and privacy policies. We will not accept any responsibility in that regard. Please check these policies before sharing your personal data with these websites.

#12 CHANGES TO OUR PRIVACY POLICY

We reserve the right to change our privacy policy in accordance with current laws on personal data protection. Under these circumstances, modifications to our privacy policy will be specified herein.

#13 CONTACT US

If you have any questions regarding our privacy policy or how we use your Personal Data, please contact the company Aigle International S.A., which is responsible for processing your Personal Data within the context of activity on the Website or in Stores, by sending an email to dataprotection@aigle.com.