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Problem with your order?

For more information concerning your order (delivery status, returns, payment, missing parcel), please refer to our Help Center (Opening hours = Sunday-Friday 08:00-20:00 CET).

Excited to receive your parcel? Please go to our tracking page.

Need to return your parcel? Please go to our returns portal.

Problem with one of your items?

For more information concerning an item you have received or are interested in (quality, product characteristics), please contact our customer service team at +33 (0) 5 49 02 38 98 (Monday to Friday, 10 am to 7 pm, and Saturday, 10 am to 6 pm) or by clicking here.

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Aigle, master rubber craftsman since 1853, continues to hand make its boots perpetuating a unique know-how in the protection of man in nature. In coherence with this heritage, boots, shoes and clothing also combine authenticity, style and function. High standards and attention to detail are at the heart of the design of all collections to guarantee a durable and essential product.

Aigle, in charge of processing, implements a processing of personal data concerning you for the purpose of management of contacts, prospects and consumers.

The data collected is essential for this processing and is intended for the relevant departments of Aigle, as well as, if necessary, its subcontractors or service providers.

The length of time for which your data is stored is detailed in our privacy policy.

In application of the legislation in force, you have a right of access, rectification or erasure, limitation of the treatment of your data, a right of opposition, a right to the portability of your data as well as the right to define guidelines regarding the fate of your data after your death, which are exercised by e-mail at dataprotection@Aigle.com or by mail to the attention of Service Juridique / Responsable Données Personnelles, à l’adresse suivante ZI ST USTRE, Ingrandes sur Vienne, CS 30755, 86107 Châtellerault cedex Paris (France). In order to securely process your requests, Aigle will ask you to prove your identity by any means. Should there be any reasonable doubt during this verification, Aigle may ask you to provide a copy of an identity document.

Finally, you have the right to lodge a complaint with a supervisory authority.

If you are an Aigle customer, the information relating to the processing of personal data regarding you can be found in our privacy policy available on the site.